Hundreds of books are available on a variety of professional, personal, and organizational development topics. The books can be borrowed for up to 3 weeks. In most circumstances books can be mailed via inter-office or postal mail. Instructional videos are available for a shorter time period. To borrow a book or tape please call the Cyprian Learning Center at 241-1114 or e-mail clc@per.state.vt.us to make arrangements.
Adult Development: Implications for Higher Education, (1980), Weathersby & Tarule
Cracking the GRE Psychology ,(1996). Princeton Review
Several area college catalogs are available to borrow.
Organizational Learning: A Theory of Action Perspective, (1978), Argyris & Schon
Seamless Government: A Practical Guide to Re-Engineering in the Public Sector, (1984), Linden
Unblocking Your Organization, (1978). Woodcock & Francis
Managing Assertively - A Self-Teaching Guide (2nd Edition) , (1995), Burley-Allen
Designing and Implementing Successful Diversity Programs, (1995), Laurence Baytos
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HUMAN RESOURCES MANAGEMENT
Approaches to Training & Development, (1985), Laird
Basic Skills, (1989), AMA Research Reports
Classics of Public Administration (2nd Edition) (1987), Shafritz & Hyde
Consulting Process in Action (The), (1986), Gordon Lippitt
Diagnosing Client Organizations, (1990), Jackson
Effective Human Resource Development, (1988), Chalofsky & Reinhart
Evaluating Training Effectiveness, (1991), Bramley
Flawless Consulting , (1981), Block
Flight of the Buffalo, (1994), Belasco & Stayer
Handbook of Practical Program Evaluation, (1994), Wholey, Marty & Newcomber
Handbook of Human Performance Technology (The) (1992), Stolovitch
& Keeps
How to Run Seminars and Workshops, (1993), Jolles
Human Resource Management, ( 1991), Mathis & Jackson
Human Resource Management, (1990), Fisher, Schoenfeldt, & Shaw
Intervening in Client Organizations, (1992), Jackson
Job Analysis, (1991), Gael
Job Performance Standards and Measures, (1980), Springer
Manpower Planning and the Development of Human Resources, (1971), Patten
Motivating People, (1991), Hanks
Motivating Strategies for Performance and Productivity, (1989), Champagne/McAffee
New World (A) - Readings on Modern Public Personnel Management, (1975)
No One Need Apply, (1987), Bowes
1001 Ways to Reward Employees, (1994), Nelson
Organizational and Human Resources Sourcebook, (1990), Gutknecht
Personnel Management, (1983), Cherington
Planning Your Staffing Needs, (1977), Civil Service Handbook
Practical Guide for Supervisor Training and Development, (1976), Kirkpatrick
Robert Half on Hiring, (1985), Half
Seven Habits of Highly Effective People, (1990), Covey
Super Teaching, (1988), Jensen
Workplace Basics, (1990), Carnevale, Gainer, & Meltzer
Why Employees Don't Do What They're Supposed To Do (1988) Fournies
Why Employees Don't Do What They're Supposed To Do (1999) Fournies
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LEADERSHIP
VIDEOS also available in this subject area
Balanced Scoreboard (The), (1998), Kaplan & Norton
Effective Executive (The), (1996), Drucker
Ethics, VT HRD
Eyewitness to Power (2000), Gergan
Facilitator Excellence Handbook, (1998), Rees
Failure of Success, (1972), Morrow
Flight of the Buffalo, (1994), Belasco & Stayer
Getting It Done, How to Lead When You’re Not in Charge, (1998), Fisher & Sharp
Getting Things Done When You Are Not in Charge, (1992), Bellman
Groups: Leadership and Group Development, (1987), Dimock
How Executives Overcome the Fear of Public Speaking, (1985), Callahan
How to Manage Your Boss, (1994), Fitz & Kennard
How to Stay Cool, Calm & Collected, (1992), Newman
In Search of Excellence, (1982), Peters, Waterman
Leader's Guide - 15 Essential Skills (The)), (1998), Scholtes
Leader’s Handbook (The), (1998), Scholtes
Leaders, The Strategies for Taking Charge, (1985), Bennis & Nanus
Leadership Challenge, (1988), Kouzes & Posner
Leadership Engine - Building Leaders at Every Level (1998), Tichy
Leadership Through Quality Processes and Tools Review, Xerox Corp.
Leadership Without Easy Answers (1994), Heifetz
Learning to Lead), (1997), Bennis & Goldsmith
Management Challenges for the 21st Century, (1999), Drucker
Managerial Mistique, (1988), Zaleznik
Managerial Woman, (1977), Hennig, Jardim
Managing Assertively - A Self-Teaching Guide (2nd Edition) , (1995), Burley-Allen
Managing with Power, (1992), Pfeiffer
On Leadership, (1990), Gardner
180 Ways to Walk the Recognition Talk, Harvey and Lucia
144 Ways to Walk the Talk, Harvey and Lucia
1001 Ways to Reward Employees, (1994), Nelson
Passion for Excellence (1985), Peters
Path of Least Resistance, (1979), Hultman
Power of Servant Leadership (The) (1998), Greenleaf
Productive Workplaces, (1991), Weisbord
Psychology of Leadership, (1984), DeVille
Quality in Action, (1992), Townsend & Gephardt
Real Change Leaders (1996), Katzenbach
Results Based Leadership, Ulrich, Zenger, & Smallwood
Secrets of a Dynamic Subordinate: What Every Manager Should Know, (1992), Crockette
Seven Habits of Highly Effective People, (1990), Covey
Seven Tomorrows, (1982), Hawken, Ogilvey, Schwartz
Situational Leader, ( 1984 ), Hersey
Tough-Minded Leadership, (1992), Batten
Unconditional Life - Mastering the Forces that Shape Personal Reality, (1991), Chopra
Unlimited Power, (Audio Tape), Robins
Valuable Office Professional (The), (1997), Burke
Visionary Leadership, (1992), Nanus
When Giants Learn to Dance, (1989), Kanter
Why Employees Don't Do What They're Supposed To Do (1988) Fournies
Why Employees Don't Do What They're Supposed To Do (1999) Fournies
Why Leaders Can't Lead, (1991), Bennis
Working with Emotional Intelligence, (1998), Goleman
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MANAGEMENT
Accounting and Budgeting in Public and Non-Profit Organizations, (1991), Garner
American Business and the Quick Fix, (1988), McGill
Balanced Scoreboard (The), (1998), Kaplan & Norton
Benchmarking, (1989), Camp
Breakthrough Strategy (1988), Schaeffer
Built to Last, Successful Habits of Visionary Companies, (1997), Collins & Porras
Change Masters, (1983), Canter
Concise Handbook for New Managers, (1990), Thompson
Craft of General Management, (1970), Kay
Creating the High Performance Team, (1987), Buchholz & Roth
Crisis in Middle Management, (1974), Kay
Daily Management, (1991), Moran, Collett, Cote
Delegate: The Key to Successful Management, (1991), Taylor
Designing and Conducting Survey Research, (1992), Rea & Parker
Developing Managers, (1985), London
Developing Tomorrow's Managers Today, (1975), Dinsmore
Doing More With Less, (1982), Caraley
Driving Fear Out of the Workplace, (1991), Ryan & Oestreich
Effective Executive (The), (1996), Drucker
Empowered Manager, (1991), Block
Ethics, VT HRD
Ethics: Challenge in Public Service, (1991), Lewis
Excellence in Gov't - TQM in the 1990's, (1990)
Executive Guide to Operational Planning, (1988), Mormany, Below & Acombe
Facilitator Excellence Handbook, (1998), Rees
Failure of Success, (1972), Morrow
First Time Manager, O'Hara
Flawless Consulting, (1981), Block
Flight of the Buffalo, (1994), Belasco & Stayer
Future Executive, (1972), Cleveland
Getting Absent Workers Back on the Job, (1985), Dilts, Deitsch & Paul
Great Ideas in Management, (1990), Duncan
Groups: Leadership and Group Development, (1987), Dimock
Handbook of Practical Program Evaluation, (1994), Wholey,Marty & Newcomber
Harvard Business Review - 15 Key Concepts for Managerial Success, (1975),
How Executives Overcome the Fear of Public Speaking, (1985), Callahan
How to Be a Successful Project Manager, (1988), Knutson
How to Stay Cool, Calm & Collected, (1992), Newman
Human Side of Management, (1987), Odiorne
Improving Performance, (1990), Rummier, Brache
Improving Supervisor's Effectiveness, (1985), Phillips
In Search of Excellence, (1982), Peters, Waterman
Introduction to Management, (1992), Rawlins
Introduction to Management Science, (1993), Taylor
Leader's Guide - 15 Essential Skills (The)), (1998), Scholtes
Leader’s Handbook (The), (1998), Scholtes
Leaders, The Strategies for Taking Charge, (1985), Bennis & Nanus
Leadership Challenge, (1988), Kouzes & Posner
Learning to Lead), (1997), Bennis & Goldsmith
Management, (1992), Boone & Kurtz
Management Challenges for the 21st Century, (1999), Drucker
Management by Objectives: Management Guide, (1979),
Management by Objectives & Results in Public Sector, (1976), Morrisey
Management of Organizational Behavior, (1988), Hersey
Managerial Mistique, (1988), Zaleznik
Managerial Woman, (1977), Hennig, Jardim
Managers as Facilitators (1997), Weaver & Farrell
Manager's Factomatic, (1978), Horn
Managing Assertively - A Self-Teaching Guide (2nd Edition) , (1995), Burley-Allen
Managing Beyond the Quick Fix, (1991), Kilmann
Managing Public Programs, (1989), Cleary, Henry and Assoc.
Managing Quality Through Teams, (1991), Miller
Managing the Marginal and Unsatisfactory Performer, (1969), Steinmetz
Managing Projects in Organizations, (1987), Frame
Managing the Total Quality Transformation, (1991), Berry
Managing with Power, (1992), Pfeiffer
Measuring Performance in the Human Service Systems, (1979), Budde
Memory Jogger Plus, (1989), Brassard
Men and Women of the Corporations, (1977), Kanter
Motivating People, (1991), Hanks
Motivating Strategies for Performance and Productivity, (1989), Champagne/McAffee
Muddling Through, (1976), Golde
New World (A) - Readings on Modern Public Personnel Management, (1975)
One Minute Manager, (1987), Blanchard & Johnson
180 Ways to Walk the Recognition Talk, Harvey and Lucia
101 Biggest Mistakes Managers Make, (1997), Albright & Carr
1001 Ways to Reward Employees, (1994), Nelson
Organization Development for Managers, (1977), Varney
Organizational Climate and Culture, (1990), Schnieder
Organizational Culture and Leadership, (1989), Schein
Passion for Excellence, (1985), Peters
Path of Least Resistance, (1979), Hultman
Performance Appraisal Sourcebook , (1985), Baird, Beatty & Schneier
Performance Restructuring Reading, (1994), HRD
Personnel Management, (1983), Cherington
Planning Your Staffing Needs, (1977), Civil Service Handbook
Power of Ethical Management, (1988), Plunkett, Fournier
Practical Guide for Supervisor Training and Development, (1976), Kirkpatrick
Principles of Quality Management, (1984), 3-Ring Binder
Productive Workplaces, (1991), Weisbord
Rational Manager, (1965), Kepner & Through
Readings in Performance Management, (1988), IPMA
Real Change Leaders (1996), Katzenbach
Reinventing Government, (1992), Osborne & Gabler
Responsible Administrator, (1990), Cooper
Role of Organizational Development in Quality Management and Productivity Improvement;(1988), McLean, DeVogel
Secrets of a Dynamic Subordinate: What Every Manager Should Know, (1992), Crockette
Self-Directed Work Teams, (1990), Osburn
Seven Habits of Highly Effective People, (1990), Covey
Shaping Strategic Planning, (1989), Pfeiffer/Goldstein/Nolan
Skills Development Portfolio For What Every Supervisor Should Know, (1980), Bittel
Stepping Up To Supervisor, (1990), Haynes
Success Essentials (audio tapes)
Team Handbook, (1992), Scholtes
Team Reconstruction, (1992), Pritchett & Pound
Thinker's Toolkit (The) (1998), Jones
Thinking Together: Making Meetings Work, (1992), Howard & Barton
Thirty-Six Hour Management Course, (1992), McGraw-Hill
Thriving On Chaos, (1987), Peters
Total Job Training, (1966), Stokes
Trust and Betrayal in the Workplace, (1999), Reina & Reina
Understanding and Managing Public Organizations, (1991), Rainey
Visionary Leadership, (1992), Nanus
What every Manager Should Know About Training, (1992), Mager
What they don't Teach You at Harvard Business School, (1984), McCormack
Why Employees Don't Do What They're Supposed To Do, (1988), Fournies
Why Employees Don't Do What They're Supposed To Do, (1999), Fournies
Why Leaders Can't Lead, (1991), Bennis
Women and Men in Management, (1988), Powell
Worth Ethic (The), (1989), Ludeman
Yin and Yang of Organizations (The), (1980), Foy
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MEETINGS
Better Business Meetings, (1995), Nelson and Economy
How to Make Meetings Work, (1982), Doyle and Straus
Making Meetings Work, (1976), Bradford
Not Another Meeting! (1999), Micale
Thinking Together: Making Meetings Work, (1992), Howard & Barton
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MISCELLANEOUS
VIDEOS also available in this subject area
Anatomy of Persuasion (The), (1997) Aubuchon
Book of Quotations, 1987
Chicken Soup for the Soul (1996), Hansen
Chicken Soup for the Soul (A 3rd Serving of) (1993), Hansen
College Learning and Study Skills, (1988), Longman
College Study Skills, (1983)
Cracking the GRE Psychology, (1996), Princeton Review
Dance of Anger, (1989), Lerner
Developing Critical Thinkers, (1987), Brookfield
Dress for Excellence, (1986), Fenton
Elementary Statistics, (1986), Triola
Emotional Intelligence, (1995), Golman
Financial Management Strategies for Arts Organizations, (1984), Turk & Gallo
Fundamentals of Business Mathematics, (1984), Williams
Getting Things Done When You Are Not in Charge, (1992), Bellman
Graduate Record Exam in Psychology, (1991), Research and Education Association
Healing and The Mind, (1993), Moyers
Helping Adults Learn, (1991), Waldron
How Do I Love Me, (1984), Johnson
How to Run Seminars and Workshops, (1993), Jolles
In a Different Voice, (1982), Gilligan
It Takes a Village, (1996), Hillary Rodham Clinton
Late Bloomers, (1985), Coleman
Lighten Up, (1992), Metcalf & Felible
Looking Good in Print, (1998), Parker
Management Challenges for the 21st Century, (1999), Drucker
Managing Anxiety and Stress, (1991), Archer
Mega Memory, (1990), Trudeau
Minding the Body, Mending the Mind, (1987), Borysenko
Organize Your Office, (1994), Eisenberg and Kelly
180 Ways to Walk the Recognition Talk, Harvey and Lucia
1001 Ways to Reward Employees, (1994), Nelson
Reading People (1998), Dimitrius & Mazzarella
Seven Habits of Highly Effective People, (1990), Covey
Siblings Without Rivalry, (1987), Faber & Mazlish
Skills for Success, (1989), Soundview
Statistics by Example (1987), Sincich
Successful Money Management Seminars,1994
Super Teaching, (1988), Jensen,
Survival Tools for Students, (1981), Harlan
Transforming Your Relationship With Money, (1986), Dominguez
Unconditional Life - Mastering the Forces that Shape Personal Reality, (1991),Chopra
Understanding Statistical Process Control, (1986), Wheeler & Chambers
Unlimited Power (Audio Tape), Robins
What to Say When You Talk to Yourself, (1986), Helmstetter
Wherever You Go There You Are, (1994), Kabat-Zinn
Words on the Page Books I, II, & III, (1990), Lipkin
Working with Emotional Intelligence, (1998), Goleman
World of Ideas, (1989), Moyers
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MOTIVATIONAL/PERSUASIVE
VIDEOS also available in this subject area
Anatomy of Persuasion (The), (1997) Aubuchon
Getting It Done, How to Lead When You’re Not in Charge, (1998), Fisher & Sharp
Getting Things Done When You Are Not in Charge, (1992), Bellman
How to Manage Your Boss, (1994), Fitz & Kennard
How to Sell Your Ideas, (1984), Nirenberg
How to Sell Yourself, (1979), Girard
I Can See You Naked - A Fearless Guide to Making Great Presentations, (1988), Hoff
Influencing Others, 1989, Nothstine
Leaders, The Strategies for Taking Charge, (1985), Bennis &
Nanus
Lighten Up, (1992), Metcalf
Looking Good in Print, (1998), Parker
1001 Ways to Reward Employees, (1994), Nelson
Overnight Guide to Public Speaking, (1983), Wohlmuth
Presentations for Decision Makers, (1990), Holcombe/Stein
Psychology of Winning (tapes), Waitley
Skills for Success, (1989), Soundview
Taking Learning to Task (2000), Vella
Valuable Office Professional (The), (1997), Burke
What to Say When You Talk to Yourself, (1986), Helmstetter
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MYERS BRIGGS TYPE INDICATOR
Do What You Are, 1992, Tieger & Barron-Tieger
Gifts Differing, (1980), Myers Briggs
People Types and Tiger Stripes, (1991), Lawrence
Please Understand Me, (1984), Keirsey & Bates
Please Understand Me II, (1998), Keirsey
Type Talk at Work, (1992), Kroeger/Thuesen
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OFFICE MANAGEMENT
Getting Organized (The Agile Manager’s Guide to ), (1997), Olson
Getting Organized (The Agile Manager’s Guide to ), (Extra Fast Edition) (1997), Olson
Gregg Reference Manual
Gregg Reference Manual Worksheets
Organize Your Office, (1994), Eisenberg and Kelly
Organized Executive (The), (1994), Winston
Organizing Your Workspace, (1992), Pollar
Professional Records Management, (1995), Stewart
Secretarial Office Procedures, Oliverio & Pasewarth
Valuable Office Professional (The), (1997), Burke
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ORGANIZATIONAL DEVELOPMENT
All Organizations are Public, (1988), Bozeman
Approaches to Training & Development, (1985), Laird
Built to Last, Successful Habits of Visionary Companies, (1997), Collins & Porras
Business As UnUsual, (1988), Pritchett & Pound
Change Masters, (1983), Canter
Changing the Essence, (1992), Beckhard, Pritchard
Changing the Way We Change, (1995), LaMarsh
Classics of Public Administration (2nd Edition) (1987), Shafritz & Hyde
Consulting Process in Action (The), (1986), Lippitt
Contemporary Organizational Development, (1985), Warwick
Continuous Process Improvement, (1991), George Robson
Creating Learning Organizations, (1993), Center for Business and Industry at VTC
Danger in the Comfort Zone, (1991), Bardwick
Designing Effective Organizations, (1988), Passmore
Diagnosing Client Organizations, (1990), Jackson
Doing More With Less, (1982), Caraley
Driving Fear Out of the Workplace, (1991), Ryan, Oestreich
Facilitator Excellence Handbook, (1998), Rees
Feedback and Organizational Development, (1977), Nadler
Firing Up Commitment During Organizational Change, (1994), Price Pritchett
Flawless Consulting, (1981), Block
Hoshin Planning & Development Approach, (1989), King
Human Side of Management, (1987), Odiorne
Implementing Organizational Change, (1991), Lippit,Langseth & Mossop
Intervening in Client Organizations, (1992), Jackson
Large Scale Organizational Change, (1989), Mohrman
Learning in Action (2000), Gavin
Management of Organizational Behavior, (1988), Hersey
New Work Habits for a Radically Changing World, (1994),(Employee Handbook)
O.D. Source Book: A Practitioner's Guide, (1982), Pfeiffer
Organization and People, (1988), Ritchie and Thompson
Organization Development for Managers, (1977), Varney
Organization Renewal, (1969), Lippitt
Organizational Architecture, (1992), Nadler, Gerstein, Shaw
Organizational Climate and Culture, (1990), Schnieder
Organizational Culture and Leadership, (1989), Schein
Organizational Diagnosis, (1988), Manzini
Organizational Learning: A Theory of Action Perspective, (1978), Argyris & Schon
Organizational Psychology, (1965), Schein
Productive Workplaces, (1991), Weisbord
Reinventing Government, (1992), Osborne & Gabler
Restructuring in Vermont State Government, (1996), Agency of Administration
Role of Organizational Development in Quality Management and Productivity Improvement (1988), McLean, DeVogel
Seamless Government: A Practical Guide to Re-Engineering in the Public Sector, (1984), Linden
Self-Defeating Organization (The) (1996), Hardy & Schwartz
Self-Directed Work Teams, (1990), Orsburn
Strategic Organizational Design, (1988), Nadler & Tushman
Strategic Planning for Public & Non-Profit Organizations, (1988), Bryson
Strategy Process (The), Mintzberg/Quinn
Ten Steps to a Learning Organization (1998), Kline & Saunders
Thriving on Chaos, (1987), Peters
Trust and Betrayal in the Workplace, (1999), Reina & Reina
Unblocking Your Organization, (1978), Woodcock & Francis
Visualizing Change, (1973), Lippitt
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TABLE OF CONTENTS
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PERFORMANCE MANAGEMENT
VIDEOS also available in this subject area
Action Coaching (2000), Dotlich & Cairo
Coaching for Improved
Work Performance (2000), Fournier
Creating the High Performance Team, (1987), Buchholz & Roth
Future Executive, (1972), Cleveland
Getting Absent Workers Back on the Job, (1985), Dilts, Deitsch & Paul
Improving Government's Performance, (1989),Wholey, Newcomber& Assoc.
Improving Performance, (1990), Rummier, Brache
Improving Supervisor's Effectiveness, (1985), Phillips
Job Analysis. (1991), Gael
Job Performance Standards and Measures, (1980), Springer
Manager's Factomatic, (1978), Horn
Managing the Marginal and Unsatisfactory Performer, (1969), Steinmetz
Measuring Performance in the Human Service Systems, (1979), Budde
Motivating People, (1991), Hanks
Motivating Strategies for Performance and Productivity, (1989), Champagne & McAffee
New World (A) - Readings on Modern Public Personnel Management, (1975), IPMA
No One Need Apply, (1987), Bowers
101 Biggest Mistakes Managers Make, (1997), Albright & Carr
1001 Ways to Reward Employees, (1994), Nelson
Performance Appraisal, (1990), McLean, Damme & Swanson
Performance Appraisal Sourcebook, (1985), Baird, Beatty & Schneier
Personnel Management, (1983), Cherington
Planning Your Staffing Needs, (1977), Civil Service Handbook
Why Employees Don't Do What They're Supposed To Do, (1988), Fournies
Why Employees Don't Do What They're Supposed To Do, (1999), Fournies
Workplace Basics, (1990), Carnevale, Gainer & Meltzer
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PLANNING PROJECT MANAGEMENT
Future Search (2000), Weisbord & Janoff
Hip Pocket Guide to Planning & Evaluation, (1978), Craig
Handbook of Practical Program Evaluation, (1994) Wholey, Marty, & Newcomber
How to Be a Successful Project Manager, (1988), Knutson
Managing Beyond the Quick Fix (1991) Kilmann
Managing Projects in Organizations, (1987), Frame
Managing the Total Quality Transformation
(1991), Berry
Manpower Planning and the Development of Human Resources, (1971), Patten
Mastering the Politics of Planning (1991) Benveniste
Measuring Up - Governing's Guide to Performance Measurement (1998),
Walters
Organizational Architecture, (1992), Nadler, Gerstein, Shaw
Performance Restructuring Reading, (1994), HRD
Restructuring in Vermont State Government, (1996), Agency of Administration
Shaping Strategic Planning, (1989), Pfeiffer/Goldstein/Nolan
Strategic Organizational Design, (1988), Nadler & Tushman
Strategic Planning for Public & Non-Profit Organizations, (1988), Bryson
Strategy Process (The), (1991) Mintzberg/Quinn
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PUBLIC SECTOR
VIDEOS also available in this subject area
Accounting and Budgeting in Public and Non-Profit Organizations, (1991), Garner
All Organizations are Public, (1988), Bozeman
Classics of Public Administration (2nd Edition) (1987), Shafritz & Hyde
Designing and Conducting Survey Research, (1992), Rea & Parker
All Organizations are Public, (1988), Bozeman
Dynamics of Legislation, (1991), Wise
Effective Public Manager, (1980), Drucker
Ethics: Challenge in Public Service, (1991), Lewis
Ethics for Government Employees (1993), Lickson
Excellence in Gov't - TQM in the 1990's, (1990), Carr
Handbook of Public Administration, (1990), Perry
Improving Government's Performance, (1989), Wholey,Newcomber & Assoc.
Management by Objectives & Results in Public Sector, Morrisey
Managing Public Programs, (1989), Cleary, Henry, & Assoc.
Mastering the Politics of Planning, (1991), Benveniste
Measuring Performance in the Human Service Systems, (1979), Budde
New World (A) - Readings on Modern Public Personnel Management, (1975)
1001 Ways to Reward Employees, (1994), Nelson
Performance Restructuring Reading, (1994), HRD
Policy Analysts in the Bureaucracy (1986), Meltsner
Process Re-engineering In The Public Sector, (1994), US Office of Personnel Management
Reinventing Government,(1992), Osborne & Gabler
Reinventing Government Facilitator’s Guide, (1998), Osborne & Rivera
Restructuring in Vermont State Government, (1996), Agency of Administration
Seamless Government: A Practical Guide to Re-Engineering in the Public Sector, (1984), Linden
Strategic Planning for Public & Non-Profit Organizations, (1988), Bryson
Total Quality Management in Government, Cohen & Brand
Total Quality Management in Vermont State Government, Don Hunt
21st Century Supervisor (The), Humphrey & Stokes
Understanding and Managing PublicOrganizations, (1991), Rainey
Vermont Papers, (1989), Bryan & McClaughry
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PUBLIC SPEAKING/PRESENTATION SKILLS
Audience, The Message, The Speaker, (1976), Hasling
Guide to Practical Problem Solving, (1990), Moran, Talbot & Benson
How Executives Overcome the Fear of Public Speaking, (1985), Callahan
How to Run Seminars and Workshops, (1993), Jolles
I Can See You Naked - A Fearless Guide to Making Great Presentations, (1988), Hoff
Overnight Guide to Public Speaking, (1983), Wohlmuth
Presentations for Decision Makers, (1990), Holcombe/Stein
Super Teaching, (1988), Jensen
Talking from 9 to 5, (1994), Tannen
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STRESS MANAGEMENT
VIDEOS also available in this subject area
Driving Fear Out of the Workplace, (1991), Ryan, Oestreich
How to Stay Cool, Calm & Collected, (1992), Newman
Full Catastrophe Living, (1991), Kabat-Zinn
Managing Anxiety and Stress, (1991), Archer
Minding the Body, Mending the Mind, (1987), Borysenko
1001 Ways to Reward Employees, (1994), Nelson
Seven Habits of Highly Effective People, (1990), Covey
Stress Management for Wellness, (1992), Schafer
Stress Management- A Comprehensive Guide to Wellness, (19885) Charlesworth &Nathan
Understanding and Managing Stress, (1980), Adams
What to Say When You Talk to Yourself, (1986), Helmstetter
Work in America, (1973), Taskforce to Sec'y of HEW
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SUPERVISORY
VIDEOS also available in this subject area
Bad Attitude Survival Guide (The), (1998) Chalmers
Crisis in Middle Management, (1974), Emanuel Kay
Daily Management, (1991), Moran, Collett, Cote
Delegate: The Key to Successful Management, (1991), Taylor
Developing Managers, (1985), London
Developing Tomorrow's Managers Today, (1975), Dinsmore
Empowered Manager, ( 1991), Block
Failure of Success, (1972), Morrow
Flawless Consulting, (1981), Block
Flight of the Buffalo, (1994), Belasco & Stayer
Future Executive, (1972), Cleveland
Getting Absent Workers Back on the Job, (1985), Dilts, Deitsch & Paul
Groups: Leadership and Group Development, (1987), Dimock
Harvard Business Review - 15 Key Concepts for Managerial Success, (1975)
How Executives Overcome the Fear of Public Speaking, (1985), Callahan
How to Stay Cool, Calm & Collected, (1992), Newman
Human Side of Management, (1987), Odiorne
Improving Performance, (1990), Rummier, Brache
Improving Supervisor's Effectiveness, (1985), Phillips
Introduction to Management, (1992), Rawlins
Leader's Guide - 15 Essential Skills (The)), (1998), Scholtes
Leader’s Handbook (The), (1998), Scholtes
Leaders, The Strategies for Taking Charge, (1985), Bennis & Nanus
Leadership Challenge, (1988), Kouzes & Posner
Learning to Lead), (1997), Bennis & Goldsmith
Management of Organizational Behavior, (1988), Hersey
Managerial Mistique, (1988), Zaleznik
Managerial Woman, (1977), Hennig, Jardim
Manager's Factomatic, (1978), Horn
Managing Assertively - A Self-Teaching Guide (2nd Edition) , (1995), Burley-Allen
Managing Beyond the Quick Fix, (1991), Kilmann
Managing Quality Through Teams, (1991), Miller
Managing the Marginal and Unsatisfactory Performer, (1969), Steinmetz
Managing with Power, (1992), Pfeiffer
Measuring Performance in the Human Service Systems, (1979), Budde
Men and Women of the Corporations , (1977), Kanter
Motivating People, (1991), Hanks
Motivating Strategies for Performance and Productivity, (1989), Champagne/McAffee
Muddling Through, (1976), Golde
101 Biggest Mistakes Managers Make, (1997), Albright & Carr
1001 Ways to Reward Employees, (1994), Nelson
Performance Appraisal Sourcebook, (1985), Baird, Beatty & Schneier
Practical Guide for Supervisor Training and Development, (1976), Kirkpatrick
Rational Manager, (1965), Kepner & Through
Readings in Performance Management, (1988), IPMA
Responsible Administrator, (1990), Cooper
Seven Habits of Highly Effective People, (1990), Covey
Skills Development Portfolio For What Every Supervisor Should Know, (1980), Bittel
Stepping Up To Supervisor, (1990), Haynes
Success Essentials (audio tapes)
Super Teaching, (1988), Jensen
Supervisor's Big Book of Lists (1994), Fuller
Supervisor's Survival Kit - Leader's Guide and Exercise Guide, (1982),
Supervisor's Management Course - Part I & II, American Management Assoc.
What Every Supervisor Should Know, (1980, Bittel
Why Employees Don't Do What They're Supposed To Do (1988) Fournies
Why Employees Don't Do What They're Supposed To Do (1999) Fournies
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TEAMS/QUALITY MANAGEMENT
VIDEOS also available in this subject area
Benchmarking, (1989), Camp
Better Design in Half the Time, (1989), King
Breakthrough Strategy, (1988), Schaeffer
Continuous Process Improvement, (1991), Robson
Excellence in Gov't - TQM In The 1990's, (1990), Carr
Guide to Practical Problem Solving, (1990), Moran,Talbot,Benson
In Search of Solutions, (1990), Hall & Renner
Leadership Through Quality Processes and Tools Review, Xerox
Managers as Facilitators (1997), Weaver & Farrell
Managing Quality Through Teams,(1991), Miller
Managing the Total Quality Transformation, (1991), Berry
Memory Jogger Plus, (1989), Brassard
1001 Ways to Reward Employees, (1994), Nelson
Out of the Crisis, (1986), Deming
Performance Appraisal (1990)
Principles of Quality Management, (1984), 3-Ring Binder
Quality in Action, (1992), Townsend & Gebhardt
Quality is Free, (1979), Crosby
Role of Organizational Development in Quality Management and Productivity Improvement (1988), McLean, DeVogel
Self-Directed Work Teams, (1990), Orsburn
Seven Habits of Highly Effective People, (1990), Covey
Team Building Issues and Alternatives, (1987), Dyer
Team Handbook, (1992), Scholtes
Team Reconstruction,(1992), Pritchett & Pound
Total Quality Management Articles, Various Authors
Total Quality Management in Government, Cohen & Brand
Total Quality Management in Vermont State Government, Don Hunt
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TIME MANAGEMENT
Delegate: The Key to Successful Management, (1991), Taylor
Getting Organized (The Agile Manager’s Guide to ), (1997), Olson
Getting Organized (The Agile Manager’s Guide to ), (Extra Fast Edition) (1997), Olson
Getting Results with Time Management, (1979), Heyel
How to Gain an Extra Hour Every Day, (1992), Josephs
New Time Management Methods, MacKenzie
Ninety Minute Hour, (1990), Levinson
One Minute Manager, (1987), Blanchard & Johnson
Organize Your Office, (1994), Eisenberg and Kelly
Organized Executive (The), (1994), Winston
Organizing Your Workspace, (1992), Pollar
Seven Habits of Highly Effective People, (1990), Covey
Successful Time Management, (1980), Ferrner
Time Trap (The ), (1990), MacKenzie
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TRAINING RESOURCES
Affirmative Action Workbook, (1997), National Employment Law Institute
Adult Development: Implications for Higher Education, (1980), Weathersby & Tarule
Basic Skills, (1989), AMA Research Reports
Consulting Process in Action (The), (1986), Lippitt
Customer Service Training, (1992), American Society for Training and Development
Encyclopedia of Icebreakers (1983), Forbes-Greene
Evaluating Training Effectiveness, (1991), Bramley
Experiential Learning,(1984), Kolb
Games Trainers Play, Scannell
Guide to In Company Training Methods, (1992), Rae
Handbook for Developing Occupational Curricula, (1981), Bortz
Handbook of Training Evaluation and Measurement Methods, (1991), Phillips
Helping Adults Learn, (1991), Waldron
How to Run Seminars and Workshops, (1993), Jolles
Ideas for Training Managers and Supervisors, (1978), Suessmuth
1001 Ways to Reward Employees, (1994), Nelson
Overnight Guide to Public Speaking, (1983), Wohlmuth
Process Re-engineering In The Public Sector, (1994), US Office of Personnel Management
Readings on Prspectives in Training, (1989), IPMA
Seven Habits of Highly Effective People, (1990), Covey
Super Teaching, (1988), Jensen
Training and Development Sourcebook, (1985), Baird, Schneier & Laird
Training for Non-Trainers, (1990), Nilson
Training Managers So They Can Really Manage, (1991), Quick
Training Program Workbook & Kit, (1989), Nilson
Total Job Training, (1966), Stokes
Understanding and Facilitating Adult Leaning, (1986), Brookfield
What Every Manager Should Know About Training, (1992), Mager
Workplace Basics, (1990), Carnevale,Gainer,& Meltzer
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WELLNESS
Dance of Anger,
(1989), Lerner
Emotional Intelligence, (1995), Golman
Full Catastrophe Living, (1991), Kabat-Zinn
Healing and The Mind, (1993), Moyers
How to Stay Cool, Calm & Collected, (1992), Newman
Infant and Child CPR (1993), American National Red Cross
Lighten Up, (1992), Metcalf & Felible
Managing Anxiety and Stress, (1991), Archer
Minding the Body, Mending the Mind, (1987), Borysenko
Ready or Not (2000), McFadden
Stress Management for Wellness, (1992), Schafer
Stress Management- A Comprehensive Guide to Wellness, (19885) Charlesworth & Nathan
Understanding and Managing Stress, (1980), Adams
Unconditional Life - Mastering the Forces that Shape Personal Reality, (1991), Chopra
What to Say When You Talk to Yourself, (1986), Helmstetter
Wherever You Go There You Are, (1994), Kabat-Zinn
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WRITING
Elements of Business Writing, (1991), Blake & Bly
Elements of Technical Writing (The) (1993), Blake & Bly
Gregg Reference Manual Guide, 6th Edition
Gregg Reference Manual - 6th Edition Worksheets
How to Write Better Business Letters, (1982), Geffaer
Least You Should Know About English, (1992). Glazier
New Oxford Guide to Writing (1988), Kane;
On Writing Well, (1990), Sabin
Put It In a Memo, (1992), Gorenstein
Put That In Writing, (1984), Puce
RSVB - Reading, Study & Vocabulary Building, (1984), Shephard
Write to the Top, (1989), Dumaine
Writing Down the Bones, (1986). Goldberg
Writing the Natural Way, (1983), Ricko
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VIDEOS AVAILABLE
Change
Business of Paradigms (38 min.)
Humor, Risk and Change (60 min.)
Communication Skills
Assertiveness Communication Skills (4 Videos) Career Track
He Said, She Said (60 mins)
Conflict Management
Between You and Me: Solving Conflict for the Public Sector, (23 min)
Coping with Difficult People - Part I (20 min.)
Coping with Difficult People - Part II (20 min.)
Criticism - How to Give/Take (19 min.)
Criticism – How to Give/Take (9/3-min. vignettes)
Dealing With Conflict and Confrontation (3 Videos) Career Track
Creative Thinking
More Than a Gut Feeling (28 min.)
Customer Service
End of the Line (15 min.)
Excellence in the Public Sector – Tom Peters (55 min)
Five Forbidden Phrases (15 min.)
On Incoming Calls (17 min.)
Passion for Customers (67 min.)
Quality Service in the Public Sector
Diversity
Can We All Get Along - MacNeil/Lehrer
Hidden Racism in America – Primetime
Leadership
Business of Paradigms (38 min.)
Courageous Followers, Courageous Leaders (22 min.)
Excellence in the Public Sector - Tom Peters (55 min)
Quality Service in the Public Sector
Miscellaneous
Ethics to Excellence (90 min.)
Intent vs. Impact - Managerial (Sexual Harassment) (29 min.)
Intent vs. Impact - Staff (Sexual Harassment) (26 min.)
More Than a Gut Feeling (28 min.) (Interviewing)
Working Well – Creating Healthier and More Productive Organizational Climates (15 min)
Motivational/Persuasive
More Than a Gut Feeling (28 min.)
Performance Management
Continuous Performance Coaching (21 min.)
Public Sector
Between You and Me: Solving Conflict for the Public Sector, (23 min)
Excellence in the Public Sector - Tom Peters (55 min)
Innovating America
Quality Service in the Public Sector
Stress Management
Humor, Risk and Change (60 min.)
Humor Your Stress – Loretta LaRoche
Joy of Stress (The) (56 min) – Loretta LaRoche
Short Circuiting Stress – Robert Eliot, M.D.
Supervisory
Everything You Always Wanted to Know
About Supervision (30 min)
One Minute Manager
Time Trap (23 min.)
Teams/Quality Management
Excellence in the Public Sector - Tom Peters (55 min)
Quality Service in the Public Sector (55 min.)
Quality - You Don't Have to be Sick to Get Better
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